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Despite the current challenging economic conditions in the Netherlands, the unmet demand for well-qualified ICT professionals is expected to continue growing in the coming years. These job vacancies arise both within specialized ICT providers (e.g. web designers, programmers, IT consultancy) and within ICT users, namely companies and institutions (e.g. the banking sector) where ICT plays a crucial role in supporting other processes (e.g. data center) or is even part of their product or service (e.g. internet banking).
However, alongside the above-mentioned demand, there is an observable increase in the number of unemployed ICT professionals who lack the right education and knowledge to fill the vacant positions. Managers are finding it challenging to recruit ICT professionals with the necessary competencies. In this context, the European e-Competence Framework provides some important guidance for addressing this mismatch, such as standardising ICT job roles. By creating ICT profiles (job descriptions) and linking them to competencies (including the level of knowledge and skills), it becomes easier for employers to attract the right personnel.
To date, precise data on the specific job shortages and ICT competencies of the future are lacking. It is assumed that this varies by region. Therefore, Dialogic has been asked by ECP to assess the market demand for ICT personnel at the professional level and compare it against the output of ICT education programs.
