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For the municipality of Utrecht, we conducted an exploratory study on developments in digitalization in the city. Healthy urban living, rapid population growth in the city, and the densification of the built environment call for smart solutions in the areas of mobility, energy, safety, livability, health, care, and future work. In many cases, these solutions also have a digital component and/or their realization is accelerated by smart use of data.
In this study, we mapped out the digitalization challenges from a number of emerging markets and the city itself. One part of this is the potential mismatch between the supply of and demand for digital connectivity. We formulated four possible roles for the municipality, and identified the key expected effects of these roles.
