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The concept of "living lab" revolves around user-driven innovations in daily living and working environments, achieved through early collaboration among all stakeholders in the value chain. The Municipality of Deventer has asked Dialogic to investigate how this concept can help accelerate the development of innovative ICT services in areas such as healthcare, education, creative media, government services, and tourism. The municipality aims to explore innovation possibilities in ICT services in Deventer and its surroundings, given the high-quality fibre optic infrastructure available there and ongoing pilots, as well as more broadly in the Stedendriehoek region and the Province of Overijssel, where collaboration opportunities between the cities of Zwolle, Deventer, and Enschede seem promising. The idea is that the Living Labs concept will motivate end-users to participate more actively in innovation processes and actually use innovations, fostering effective collaboration among stakeholders to facilitate innovations moving beyond the pilot stage more easily, and enhancing economic and social innovation.
In line with this thinking, Dialogic is exploring the potential of the "living lab" concept as part of the toolkit for ICT service innovation.
