15/12/2016

Quick scan of the needs of i-teams

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For the program office i-teams, TNS NIPO and Dialogic are conducting a quick scan to examine the demand for support following the i-teams concept. The Program i-teams assists governments in implementing basic services of the Dutch e-government (such as DigiD, eNIK, BSN, BIN, and the e-Form) and connecting to key registries (such as the GBA, NHR, and BAG). Currently, i-teams are already working with and within provinces, municipalities, and water boards. The program office is considering expanding its scope to other types of actors such as national governments, agencies, ZBOs, and other organisations with public responsibilities. For all these organisations, utilising basic services could provide significant benefits. Connecting to key registries is often mandatory. It is suspected that most of these organisations, however, have limited awareness of the possibilities and obligations regarding basic services and key registries. The i-teams program office itself has limited insight into the actual level of knowledge of these organisations. Above all, they would like to gain better understanding of the potential support needs of these organisations following the i-teams concept.