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It is well known that the spread of a (new) technology is not only related to the supply of the technology, but also to the acceptance and use of the technology by (potential) users. Now that broadband technology has largely taken shape, it is important to examine the user. This study - focusing on internet users - has three objectives. Firstly, we aim to gain insight into the differences in internet usage between users with a broadband and a narrowband connection. Secondly, we want to map developments over time in internet usage for different target groups. This will be done by comparing results from this study with results from the previous broadband study. Finally, we will pay extra attention to various broadband-related themes: telecommuting, healthcare, and security. These objectives are supported by the following research questions:
- What are the main reasons and obstacles for switching to a broadband internet connection?
- What differences exist in the usage of specific information, communication, entertainment, and transaction applications (ICET) on the internet between broadband and narrowband users?
- Are traditional media being supplemented or replaced?
- What changes have occurred in internet access and usage between broadband and narrowband users since the previous measurements?
- What role does broadband internet play in societal issues such as telecommuting, healthcare, and security?
