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Dialogic recently completed a brief advice report for the OECD. This advisory report contributed to the OECD's INNOSERV project, which investigated (i) how and why service innovation policies can be shaped in member states and (ii) how to measure service innovation and its impact on business performance.
The report by Dialogic mainly focuses on policy questions and provides governments with concrete guidance on the legitimacy of service innovation policies, systematically reviewing existing policy tools in OECD countries. The report can be downloaded online.
On December 11th, the OECD organized a conference on service innovation, where Pim den Hertog and Bram Kaashoek from Dialogic - two of the three authors of the advisory report - were present. They contributed to one of the sessions.
Two days later, the European Commission, in collaboration with the government of Cyprus, held a congress on 'scientific support to innovation in the services sector' in Nicosia (Cyprus). Bram Kaashoek also presented the results of the OECD advisory report there.
More information about the INNOSERV project and the OECD conference in Paris can be found here.
The program of the conference in Cyprus is available here.
Utrecht: December 2012