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"Innovating with partners by sharing the risks and the rewards" and "Creating demand through Public sector pioneers" are two of the key messages from the speakers during the United We Stand international policy workshop organized by Dialogic on 8 October 2010 in the Kanunnikenzaal of Utrecht University. The workshop aimed to demonstrate the importance of policy for open service innovation to policymakers in the North Wing of the Randstad and the contractors of United We Stand (City of Amsterdam, City of Utrecht, Ministry of Economic Affairs, Province of North Holland, and Province of Utrecht), to provide lessons that can be learned from abroad, and to showcase international best practices.
The workshop is based on Dialogic's research into open service innovation policies in ten metropolitan regions and case studies from London and Helsinki. The research shows, among other things, that in the ten metropolitan regions, open service innovation policy measures have been recently introduced or are still at the beginning of the policy lifecycle. Successful instruments focus not on financial incentives, but on knowledge and competence transfer. Furthermore, the most effective role of the government in stimulating open service innovation is by fostering demand and establishing a framework within which open service innovation can be easily realized (for example, through legislation and the creation of networks).
