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On behalf of the HOVI steering group and the National Study Choice Centre (LCSK), Dialogic is conducting an evaluation this spring on the HOVI system, which stands for Higher Education Information & Guidance.
Study choice information is published by the LCSK (and other organisations) in various ways from different sources. To ensure that the information provided by different organisations is standardised and up-to-date, the LCSK has developed the HOVI information system. HOVI has been in operation for five years and is used by almost all higher education institutions.
To develop a portfolio plan for the next five years, Dialogic has been tasked with evaluating whether HOVI still meets the original requirements and current needs of users and educational institutions. The aim of the evaluation is to gain insight from various perspectives on the strengths, weaknesses, opportunities, and threats of HOVI, in order to formulate a multi-year development plan.
The evaluation will consider the following three perspectives:
1. From the **users**, to better understand the use and reach of HOVI information by different users;
2. From the **technology**, to gain more insight into the technical setup of the platform, and explore possibilities for achieving efficiencies in technology and design;
3. From the **suppliers**, to assess the ease of use of the dashboard and specifically the API connection.
Dialogic will utilise desk research and interviews with relevant stakeholders within these three perspectives for this study.


