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The sponsor of the chair 'Economics and Innovation Management' at the Universidad Autónoma de Madrid, Accenture, annually presents a research award. Since this year's theme was 'Innovation in Services', it was only fitting for Dialogic to submit an entry. After much deliberation, an international jury decided to award the Annual Research Award to two papers. One of them was authored by Dialogic members Matthijs Janssen and Pim den Hertog, in collaboration with Alexander Alexiev (AMSI, VU) and Carolina Castaldi (TU/e). The paper titled "Management Innovation and Firm Performance in Service Innovation Management" is based on research conducted as part of the UWS project on open service innovation.
As part of the award, there was a ceremonial presentation in Madrid. Recently, Matthijs, whose doctoral research focuses on services innovation, received the prize from Chairman of the jury, Prof. Dr. Ian Miles. The jury commended the researchers for their attempt to measure skills for service innovation in a way that is comparable across different types of organisations.
A more recent version of the award-winning paper has also been accepted for presentation at the Annual Meeting of the Academy of Management in Florida, US. It is expected that the paper will soon be submitted for publication.
For more information on services innovation and service innovation skills, please visit here.
Utrecht, April 2013