1/2/2008

Pim den Hertog publishes in Innovation: management, policy & practice.

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Pim den Hertog and Gjalt De Jong have published an article in Innovation: management, policy & practice titled "Randstad’s business model of innovation: Results from an exploratory study in the temporary staffing industry”.

2008-02-01_article_pim_den_hertog_en_gjalt_de_jong

The summary of the article:
Official statistics suggest that European service corporations seem to be ignoring the importance of R&D and innovation activities. It is worthwhile to look at whether and how European service companies innovate in order to reap the associated benefits. In this article, we will introduce the Randstad model of corporate service innovation, showing how their particular innovation strategy, structure, and decision-making processes help to develop learning capabilities that have fostered this company’s long-term competitive advantage. And what lessons are to be learned from the Randstad example that could assist the implementation of the model in other organizations.

The article Randstad’s business model of innovation: Results from an exploratory study in the temporary staffing industry can be downloaded here.