The text on this page was automatically translated and hence may differ from the original. No rights can be derived from this translation.
The municipal council of Delft adopted a motion in September 2002 to develop a City Etiquette. The purpose of this City Etiquette is to make residents aware that certain behaviours are undesirable and that they should address others if they do not adhere to the norms outlined in the City Etiquette. To involve the people of Delft directly in this topic, it was decided to let the municipality's residents determine the agenda items themselves. In this way, a widely supported City Etiquette is being formulated.
A panel of representatives exchanged experiences regarding attitude change processes, campaigns, and ultimately implementing and enforcing rules of conduct. An important outcome from the expert panel was the observation that etiquettes are more effective when the need is indicated by citizens themselves. For this purpose, the Delft Internet Panel was established. Delft residents were able to participate in a survey online from 1 July to 15 August 2003 and indicate what bothers them the most in their daily lives. The results of this survey show that the residents of Delft attach great importance to safety, a pleasant living environment, and respect.
To further explore these themes, a workshop was organised on 25 November 2003, involving citizens, politicians, and civil servants. Dialogic hosted this workshop and prepared the report.