The text on this page was automatically translated and hence may differ from the original. No rights can be derived from this translation.
The Netherlands was one of the first countries in the world to develop policies in the field of electronic government, as outlined in documents such as the Action Plan Electronic Government (1999) and Contract with the Future (2000). At that time - when the Netherlands was still leading the way - there was significant interest from the national government in assessing the country's international standing. As part of the Digital Delta initiative, in 2002 Dialogic compared the progress and performance of the Dutch electronic government with that of several other countries. The conclusion at that time was that the Netherlands scored well above average (particularly in citizen services and e-democracy) but was not among the global leaders. Countries like Finland and Sweden clearly outperformed the Netherlands. In the years that followed, the Netherlands' position in international benchmarks (such as those by Accenture and CapGemini) steadily declined. Interest in conducting comparative studies also decreased accordingly. In 2002, the ICT assessment was carried out for the last time.
In 2009, Dialogic is currently conducting a similar international study on eGovernment for a different client, namely the American think tank, the Conference Board. The task is to globally assess and analyse the impact of ICT on the effectiveness and efficiency of governments.
