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Dialogic is conducting research for the College of the Independent Post and Telecommunications Authority (OPTA) on leased lines. The research serves as input for an in-depth study regarding the justification of a new market analysis decision. The main question of the research is: To what extent and in which customer segments are dark fibre connections, microwave links, and different types of leased lines considered as substitutes?
Through interviews and a telephone survey (in collaboration with Heliview), various organisations with more than 100 employees and multiple locations are questioned about different product segments and to what extent these are seen as substitutes for current connections; what the expected development in demand from customers is (in terms of capacity and other product characteristics), and how important bundled procurement of leased lines is for customers.
