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Dialogic is conducting research on behalf of the Ministry of Education, Culture and Science, UPC and the Stimuleringsfonds voor de Pers to investigate what the 'average' Dutch household was doing online in 2010. How do internet users gather information for personal use, how do they communicate with others, to what extent is the internet used for entertainment, and what transactions (online purchases, internet banking) are handled online?
'Broadband and the User' thus examines Dutch internet usage in its entirety. From a user perspective, insight is gained into the changes emerging in internet usage. As this research is being conducted for the fifth time, changes can be consistently mapped out over a period of almost ten years. New in this edition are the questions concerning mobile internet usage.
The questionnaire will be available online until January 2010. A diary study will be conducted in February 2010, followed by a user meeting in March 2010. In the diary study, participants will be presented with a statement or question daily that they can answer in their own words. During the user meeting, internet users will engage in discussions with each other. In this way, 'Broadband and the User' seeks to explore the significance that internet users attribute to the internet. The results of the research will be publicly announced in April 2010.
