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The importance of Information and Communication Technology (ICT) in our daily lives cannot be overstated. The envisioned information society is now truly taking shape. Business sectors are digitising, as are other sectors of societal activity. The internet is increasingly making its mark on the economy, education, and government functioning. The substantial role of ICT in the information society requires adequate preparation of the current and future workforce for the use of these tools. The question that arises is whether there is sufficient access, knowledge, and skills at all levels and segments of society for the information society, or if there might be a digital divide. Digital literacy is a prerequisite for a society that aspires to lead in the transformation into an information society. Just as top sports can only exist with a strong foundation, achieving top performance for the Netherlands in the digital economy is only possible when there is broad investment in being 'connected' and ICT skills. Ambitions in related areas (as outlined in the ICT test) such as innovation in ICT and E-government can only be realised when the prerequisite of broad access and skills is met.
Pillar C aims to provide insight into the adaptation of citizens, employees, students, and consumers to new developments in the digital society. Access and skills form the link between the (economic) demand for and the (societal) supply of ICT-skilled workers. Understanding the potential reservoir of ICT knowledge and ICT-skilled workers shows to what extent the further development of our digital economy, compared to foreign countries, is based on a solid foundation and whether adjustments such as broader access possibilities and better skills are desirable. The central question in the research for the development and implementation of the ICT test, Pillar C, was as follows:
"What is the relative position of the Netherlands in terms of ICT access and skills in general, and particularly in separate sectors of society such as education, businesses, individuals, and public spaces?"
