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On the 7th of May, Matthijs Janssen successfully defended his dissertation entitled "Service Innovation in an Evolutionary Perspective" at the Eindhoven University of Technology. Matthijs' dissertation focuses on service innovation and its place in contemporary innovation sciences.
In his dissertation, he explores how service innovations and the path towards them look like, how organisations can manage the search for new propositions, and what options policymakers have to utilise the combination of 'services' and 'innovation'. As the title suggests, an evolutionary interpretation of the theme is central, with a special focus on complexity theory, the 'dynamic capability view', open innovation, innovation systems, and industrial evolution. Another important premise is the idea that service innovation is not fundamentally different from goods innovation, but that the two should be seen in relation to each other. Also refer to the news article from TU Eindhoven.
Matthijs follows in the footsteps of Pim den Hertog, who defended his dissertation on service innovation in 2010. Due to his expertise in service innovation, Pim was also part of Matthijs' dissertation committee. The Dutch summary can be found here. For more information on the dissertation, please contact Matthijs directly (030 215 05 66, janssen@dialogic.nl).
Dialogic, May 2015