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In 2010, the above-mentioned handbook was published by Edward Elgar. Pim den Hertog contributed a chapter on the development of service innovation policy in various European countries. The book's flyer succinctly describes its content: “This comprehensive Handbook explores the interactions between the practice, policy, and theory of innovation. The goal is twofold: to increase insight into this dynamic process, searching for options to improve the effectiveness and efficiency of both policy and innovative practice, and to identify conceptual or empirical lacunae and questions that can guide future research.” With contributions from a total of 24 authors, the book targets not only scholars and students but also policymakers and professionals from the business community. You can find the book's flyer here.
