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The Spanish telecom giant Telefónica recently funded a large-scale research project in the period 2009-2011 on the influence of ICT on society. The Linked World: How ICT is transforming Societies, Cultures, and Economies stands out from other studies as it was conducted globally and is primarily quantitative in nature. For the first time, 'hard' evidence is provided for the existence (or absence..) of economic and social effects of ICT use.
A beautiful book resulting from the research is available for free download. The chapters can also be viewed online directly. Dialogic made a significant contribution to the research and the book. Three out of the 11 chapters were written by Dialogic researchers:
- Robbin te Velde. Measuring the Impact of ICT on Public-Sector Performance (chapter 5).
- Robbin te Velde, Jesse Bos, Reg Brennenraedts. Measuring the Impact of ICT on Health Care (chapter 6).
- Cor-Jan Jager, Jesse Bos, Robbin te Velde. Measuring the Impact of ICT on Education (chapter 10).