The text on this page was automatically translated and hence may differ from the original. No rights can be derived from this translation.
The government invests a lot in the provision of electronic services to better serve citizens and businesses. The actual use of electronic services clearly lags behind the offering. One way to stimulate this use may be to incorporate multimedia in the service delivery concept. In the market sector as well, we are increasingly seeing multimedia applications as part of electronic service provision.
On 24th January, Dialogic is organising an expert workshop to address the following questions:
– where are the opportunities for the use of multimedia in service provision?;
– what are the key constraints?;
– is there a need for supporting policy (from the Ministry of the Interior) in this area?;
– which problems that need to be solved can be identified?