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Het daadwerkelijke gebruik van elektronische diensten blijft duidelijk achter bij het aanbod. Eén van de mogelijkheden om dit gebruik te stimuleren, is wellicht het gebruik maken van multimedia in het dienstverleningsconcept. Ook in de marktsector zien we steeds vaker multimediale toepassingen als onderdeel van elektronische dienstverlening.\r\n\r\nDialogic onderzoekt met behulp van literatuuronderzoek, deskresearch en een expertworkshop de vragen:\r\n\u003Cul>\r\n \t\u003Cli>waar liggen de kansen voor de inzet van multimedia in dienstverlening?;\u003C\u002Fli>\r\n \t\u003Cli>wat zijn daarbij de belangrijkste randvoorwaarden?;\u003C\u002Fli>\r\n \t\u003Cli>bestaat er behoefte aan ondersteunend beleid (vanuit BZK) op dit punt?;\u003C\u002Fli>\r\n \t\u003Cli>welke knelpunten die opgelost moeten worden, zijn te 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ons","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fover-dialogic\u002Forganisatie\u002F",{"menu_image":41,"menu_slogan":20},{"id":291,"title":292,"url":294,"parent":285,"acf":295},12656,{"rendered":293},"Contact","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fover-dialogic\u002Fcontact\u002F",{"menu_image":41,"menu_slogan":20},{"id":297,"title":298,"url":300,"parent":285,"acf":301},13058,{"rendered":299},"Geschiedenis","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fover-dialogic\u002Fgeschiedenis\u002F",{"menu_image":41,"menu_slogan":20},{"id":303,"title":304,"url":306,"parent":285,"acf":307},15730,{"rendered":305},"Maatschappelijke impact","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwerken-bij-dialogic\u002Fveelgestelde-vragen\u002Fimpact\u002F",{"menu_image":41,"menu_slogan":20},{"id":309,"title":310,"url":312,"parent":285,"acf":313},13323,{"rendered":311},"Nieuwsarchief","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fover-dialogic\u002Fnieuwsarchief\u002F",{"menu_image":41,"menu_slogan":20},{"id":315,"title":316,"url":288,"parent":285,"acf":318},12593,{"rendered":317},"Organisatie",{"menu_image":41,"menu_slogan":20},{"id":320,"title":321,"url":323,"parent":285,"acf":324},12597,{"rendered":322},"Opdrachtgevers","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fover-dialogic\u002Fopdrachtgevers\u002F",{"menu_image":41,"menu_slogan":20},{"id":326,"title":327,"url":329,"parent":285,"acf":330},12590,{"rendered":328},"Team","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fmedewerkers\u002F",{"menu_image":41,"menu_slogan":20},"37",{"slug":333,"link":334,"acf":335},"robbin-te-velde","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fmedewerkers\u002Frobbin-te-velde\u002F",{"voornaam":336,"tussenvoegsel":337,"achternaam":338,"functie":339,"e-mailadres":340,"telefoonnummer":341,"vakgebieden":342,"omschrijving":349,"foto_staand":20,"slider":20,"quote":350,"slogan_links":20,"linkedin":351,"twitter":20},"Robbin","te","Velde","Associate","tevelde@dialogic.nl","+31302150591",[343,345,347],{"vakgebied":344},"Wetenschaps- en innovatiebeleid",{"vakgebied":346},"Openbare orde en veiligheid",{"vakgebied":348},"Onderzoeksmethoden en -ontwerp","Ik ben gefascineerd door wetenschapsfilosofie ('Wat is waar? Wat is een feit?') en onderzoek als een ambacht. Ik probeer voortdurend te innoveren in onderzoeksmethoden en -technieken en kan goed cijfermatige informatie duiden en op een toegankelijke manier presenteren (voor een selectie van mijn publicaties, zie \u003Ca href=\"https:\u002F\u002Fwww.researchgate.net\u002Fprofile\u002FRobbin_Velde\u002Fpublications\">mijn pagina @ ReseachGate\u003C\u002Fa>).\r\n\r\nMijn expertise ligt vooral op wetenschaps-, technologie- en innovatiebeleid en openbare orde en veiligheid. Ik heb mijn hele carrière onderzoeken in opdracht verricht (meer dan 200 op dit moment), in vele landen en voor zowel overheden als bedrijven. Ik ben aan de drie Nederlandse technische universiteiten verbonden geweest, een denktank (RAND Corporation), twee eigen bedrijven en twee research consultancies – waarvan de laatste zeventien jaar voor Dialogic.\r\n\r\nIk leef door en voor mijn gezin en hou van poëzie (omdat niet alles in getallen is te vangen).","Ik ben gefascineerd door wetenschapsfilosofie ('Wat is waar? Wat is een feit?') en onderzoek als een ambacht.","http:\u002F\u002Fwww.linkedin.com\u002Fin\u002Frobbintevelde",{"items":353,"total":81},[354],{"id":355,"title":356,"url":358,"parent":19},13577,{"rendered":357},"Werken bij Dialogic","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwerken-bij-dialogic\u002F",{"slug":333,"link":334,"title":360,"featured_media":362,"acf":363},{"rendered":361},"Robbin te Velde",15369,{"voornaam":336,"tussenvoegsel":337,"achternaam":338,"functie":339,"e-mailadres":340,"telefoonnummer":341,"vakgebieden":364,"omschrijving":349,"foto_staand":20,"slider":20,"quote":350,"slogan_links":20,"linkedin":351,"twitter":20},[365,366,367],{"vakgebied":344},{"vakgebied":346},{"vakgebied":348},{"title":369,"source_url":370},{"rendered":45},"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2016\u002F12\u002F2007.076-0803.pdf",{"items":372,"total":81},[373],{"id":37,"slug":333,"link":334,"title":374,"featured_media":362,"acf":375},{"rendered":361},{"voornaam":336,"tussenvoegsel":337,"achternaam":338,"functie":339,"e-mailadres":340,"telefoonnummer":341,"vakgebieden":376,"omschrijving":349,"foto_staand":20,"slider":20,"quote":350,"slogan_links":20,"linkedin":351,"twitter":20},[377,378,379],{"vakgebied":344},{"vakgebied":346},{"vakgebied":348},{"items":381,"total":442},[382,403,422],{"id":383,"date":384,"date_gmt":385,"slug":386,"type":15,"link":387,"title":388,"featured_media":19,"acf":390},16173,"2026-05-27T09:21:07","2026-05-27T07:21:07","ai-voor-dienstverlening-aan-ondernemers","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fprojecten\u002Fai-voor-dienstverlening-aan-ondernemers\u002F",{"rendered":389},"AI voor dienstverlening aan ondernemers",{"projectnummer":391,"opdrachtgevers":392,"projectleden":395,"loopt":62,"sleutelwoorden":399,"omschrijving":400,"rapporttitel":20,"bestand":20,"publicatienummer":20,"extra_downloads":46,"slider":401,"slider_fallback":46,"prominentie":402,"interviews":20,"slogan":20,"onder_slogan":20,"slogan_titel":20,"slogan_links":20},"2025.093",[393],{"opdrachtgever":394},"Ministerie van Economische Zaken",[396,397,398],526,14958,9701,"ai ondernemers overheid","\u003Cp style=\"font-weight: 400;\">\u003Cspan data-ogsc=\"rgb(77, 77, 77)\">In de \u003Ca href=\"https:\u002F\u002Fwww.rijksoverheid.nl\u002Fdocumenten\u002Frapporten\u002F2023\u002F11\u002F16\u002Factieagenda-mkb-dienstverlening-2024-2026\" data-ogsc=\"\" data-outlook-id=\"6da02c03-2c97-4fe4-80db-753fb444b5fe\">Actieagenda mkb-dienstverlening\u003C\u002Fa> (2024-2026) van het Ministerie van Economische Zaken (EZ) wordt benadrukt dat het aanbod van publieke dienstverleners onvoldoende aansluit op de vraag van ondernemers, wat hen hindert bij het vinden van passende ondersteuning. Ook blijkt de doorverwijzing tussen publieke dienstverleners (van eerste naar tweede lijn) problematisch te zijn. De Actieagenda streeft er daarom naar om met behulp van AI de verbinding tussen overheid en ondernemer te verbeteren. Dat kan leiden tot betere vindbaarheid en transparantie van regelingen en initiatieven, waardoor ondernemers effectiever geholpen worden, en de \"één overheid\"-beleving wordt versterkt.\u003C\u002Fspan>\u003C\u002Fp>\r\n\u003Cp style=\"font-weight: 400;\">\u003Cspan data-ogsc=\"rgb(77, 77, 77)\">Dialogic is samen met de ministeries van EZK en BZK, en de twaalf provincies \u003Cstrong>een AI-pilot\u003C\u002Fstrong> gestart om de vraag van ondernemers beter te koppelen aan het publieke aanbod aan ondernemersdienstverlening. In de pilot wordt ook samengewerkt met RVO, KVK en andere dienstverleners. Binnen het project wordt gewerkt aan een gelaagde en modulaire AI-infrastructuur die binnen de Generieke Digitale Infrastructuur (GDI) van de overheid past. Dialogic treedt op als project- en procesleider binnen dit samenwerkingsproject.\u003C\u002Fspan>\u003C\u002Fp>",15844,"p0",{"id":404,"date":405,"date_gmt":406,"slug":407,"type":15,"link":408,"title":409,"featured_media":19,"acf":411},15782,"2026-04-01T10:56:51","2026-04-01T08:56:51","kunstmatige-intelligentie-binnen-de-gemeente-katwijk","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fprojecten\u002Fkunstmatige-intelligentie-binnen-de-gemeente-katwijk\u002F",{"rendered":410},"Kunstmatige Intelligentie binnen de gemeente Katwijk",{"projectnummer":412,"opdrachtgevers":413,"projectleden":416,"loopt":62,"sleutelwoorden":417,"omschrijving":418,"rapporttitel":20,"bestand":20,"publicatienummer":20,"extra_downloads":46,"slider":419,"slider_fallback":20,"prominentie":402,"interviews":420,"slogan":20,"onder_slogan":20,"slogan_titel":20,"slogan_links":20},"2026.023",[414],{"opdrachtgever":415},"Rekenkamer Katwijk",[396,397],"kunstmatige intelligentie ai katwijk rekenkamer","In opdracht van de \u003Ca href=\"https:\u002F\u002Fextra.katwijk.nl\u002Frekenkamer\">Rekenkamer Katwijk\u003C\u002Fa> voert Dialogic een onderzoek uit naar de toepassing van Kunstmatige Intelligentie en algoritmen en (generatieve) AI binnen de gemeente Katwijk, en hoe de voorbereiding op een verantwoorde inzet daarvan organisatorisch en bestuurlijk is ingericht.\r\n\r\nDe inzet van algoritmen en (generatieve) AI binnen gemeenten ontwikkelt zich snel en raakt publieke waarden zoals transparantie, privacy, non-discriminatie en menselijke maat. Het groeiende gebruik van algoritmen brengt mogelijkheden en risico’s met zich mee. De gemeente Katwijk zet eerste stappen.\r\n\r\nIn het kader van dit onderzoek staan drie hoofdonderwerpen centraal:\r\n\u003Col>\r\n \t\u003Cli>Waar en waarvoor worden door of namens de gemeente (via leveranciers) algoritmen en AI-toepassingen ingezet (in gebruik, pilot of verkenning)?\u003C\u002Fli>\r\n \t\u003Cli>Hoe zijn verantwoordelijkheden, besluitvorming en ethische waarborgen rondom inzet, pilots en opschaling georganiseerd?\u003C\u002Fli>\r\n \t\u003Cli>Hoe bereidt de gemeente Katwijk zich beleidsmatig voor op (toekomstige) AI-toepassingen met mogelijke impact op inwoners, en hoe sluit dit aan bij wet-geving en landelijke kaders?\u003C\u002Fli>\r\n\u003C\u002Fol>\r\nDialogic zal in dit onderzoek gebruik maken van deskstudie, een schriftelijke uitvraag onder de gemeente en interviews met teams binnen de gemeente.",15783,[421],16425,{"id":423,"date":424,"date_gmt":425,"slug":426,"type":15,"link":427,"title":428,"featured_media":19,"acf":430},15777,"2026-03-27T16:09:23","2026-03-27T15:09:23","gebruik-van-open-leermaterialen","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fprojecten\u002Fgebruik-van-open-leermaterialen\u002F",{"rendered":429},"Gebruik van open leermaterialen",{"projectnummer":431,"opdrachtgevers":432,"projectleden":435,"loopt":62,"sleutelwoorden":439,"omschrijving":440,"rapporttitel":20,"bestand":20,"publicatienummer":20,"extra_downloads":46,"slider":441,"slider_fallback":46,"prominentie":402,"interviews":20,"slogan":20,"onder_slogan":20,"slogan_titel":20,"slogan_links":20},"2026.012",[433],{"opdrachtgever":434},"Kennisnet",[436,437,438],544,14362,14228,"Open leermateriaal","\u003Ch3>Dialogic voert in opdracht van Impuls Open Leermateriaal een behoefteonderzoek uit naar open leermateriaal onder docenten in het voortgezet onderwijs. Het onderzoek is in samenwerking met ICLON (Interfacultair Centrum voor Lerarenopleiding, Onderwijsonderzoek en Nascholing van de Universiteit Leiden).\u003C\u002Fh3>\r\nHet onderzoek richt zich niet alleen op behoeften van docenten, maar op het bredere samenspel van kennis, houding, motivatie, ervaren belemmeringen, contextuele condities en gedragsintentie. Het gevraagde onderzoek is daarbij beschrijvend, verklarend en ontwerpgericht van aard.\r\n\r\n\u003Cstrong>Als belangrijke onderzoeksstap wordt er een vragenlijst grootschalig uitgezet onder 750 docenten in het voorgezet onderwijs\u003C\u002Fstrong>, onder meer uitgesplitst onder onderbouw en bovenbouw en vakcluster (alfa, bèta, gamma). Daarmaast vinden er vijf verdiepende groepsinterviews met docenten plaats. Uitkomsten worden vervolgens verder genalyseerd aan de hand van het \u003Cstrong>Weten-Willen-Kunnen-gedragsmodel\u003C\u002Fstrong> (gebasseerd op het Reasoned Action Model van Fishbein en Ajzen (2011)).\r\n\r\nHet onderzoek is in feburari gestart en loopt tot eind juni 2026. Voor vragen over het onderzoek kunt u contact opnemen met Menno Driesse.",15821,"154",{"title":444,"caption":446,"alt_text":20,"media_details":447,"source_url":486},{"rendered":445},"Doolhof",{"rendered":20},{"width":448,"height":449,"file":450,"filesize":451,"sizes":452,"image_meta":487,"original_image":490},1707,2560,"2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-scaled.jpg",936962,{"medium":453,"large":460,"thumbnail":466,"medium_large":471,"1536x1536":477,"2048x2048":478,"full":484},{"file":454,"width":455,"height":456,"filesize":457,"mime_type":458,"source_url":459},"pexels-huseyin-fatih-ozden-83497050-12040985-200x300.jpg",200,300,17188,"image\u002Fjpeg","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-200x300.jpg",{"file":461,"width":462,"height":463,"filesize":464,"mime_type":458,"source_url":465},"pexels-huseyin-fatih-ozden-83497050-12040985-1024x1536.jpg",1024,1536,379583,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-1024x1536.jpg",{"file":467,"width":468,"height":468,"filesize":469,"mime_type":458,"source_url":470},"pexels-huseyin-fatih-ozden-83497050-12040985-150x150.jpg",150,8589,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-150x150.jpg",{"file":472,"width":473,"height":474,"filesize":475,"mime_type":458,"source_url":476},"pexels-huseyin-fatih-ozden-83497050-12040985-768x1152.jpg",768,1152,221341,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-768x1152.jpg",{"file":461,"width":462,"height":463,"filesize":464,"mime_type":458,"source_url":465},{"file":479,"width":480,"height":481,"filesize":482,"mime_type":458,"source_url":483},"pexels-huseyin-fatih-ozden-83497050-12040985-1365x2048.jpg",1365,2048,638333,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-1365x2048.jpg",{"file":485,"width":448,"height":449,"mime_type":458,"source_url":486},"pexels-huseyin-fatih-ozden-83497050-12040985-scaled.jpg","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-scaled.jpg",{"aperture":488,"credit":20,"camera":20,"caption":20,"created_timestamp":488,"copyright":20,"focal_length":488,"iso":488,"shutter_speed":488,"title":20,"orientation":488,"keywords":489},"0",[],"pexels-huseyin-fatih-ozden-83497050-12040985.jpg",{"title":492,"caption":494,"alt_text":20,"media_details":495,"source_url":526},{"rendered":493},"pexels-steve-13167328",{"rendered":20},{"width":449,"height":496,"file":497,"filesize":498,"sizes":499,"image_meta":527,"original_image":529},1440,"2026\u002F07\u002Fpexels-steve-13167328-scaled.jpg",108938,{"medium":500,"large":505,"thumbnail":510,"medium_large":514,"1536x1536":519,"2048x2048":520,"full":524},{"file":501,"width":456,"height":502,"filesize":503,"mime_type":458,"source_url":504},"pexels-steve-13167328-300x169.jpg",169,6789,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F07\u002Fpexels-steve-13167328-300x169.jpg",{"file":506,"width":463,"height":507,"filesize":508,"mime_type":458,"source_url":509},"pexels-steve-13167328-1536x864.jpg",864,51263,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F07\u002Fpexels-steve-13167328-1536x864.jpg",{"file":511,"width":468,"height":468,"filesize":512,"mime_type":458,"source_url":513},"pexels-steve-13167328-150x150.jpg",3778,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F07\u002Fpexels-steve-13167328-150x150.jpg",{"file":515,"width":473,"height":516,"filesize":517,"mime_type":458,"source_url":518},"pexels-steve-13167328-768x432.jpg",432,20919,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F07\u002Fpexels-steve-13167328-768x432.jpg",{"file":506,"width":463,"height":507,"filesize":508,"mime_type":458,"source_url":509},{"file":521,"width":481,"height":474,"filesize":522,"mime_type":458,"source_url":523},"pexels-steve-13167328-2048x1152.jpg",76412,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F07\u002Fpexels-steve-13167328-2048x1152.jpg",{"file":525,"width":449,"height":496,"mime_type":458,"source_url":526},"pexels-steve-13167328-scaled.jpg","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F07\u002Fpexels-steve-13167328-scaled.jpg",{"aperture":488,"credit":20,"camera":20,"caption":20,"created_timestamp":488,"copyright":20,"focal_length":488,"iso":488,"shutter_speed":488,"title":20,"orientation":81,"keywords":528,"alt":20},[],"pexels-steve-13167328.jpg",{"title":531,"caption":533,"alt_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lake and Binnenhof , The Hague",{"rendered":534},"\u003Cp>View of the Binnenhof House of Parliament and the Hofvijver lake with downtown skyscrapers in background. The Hague, Netherlands\u003C\u002Fp>\n",{"width":536,"height":537,"file":538,"filesize":539,"sizes":540,"image_meta":566},4300,2867,"2025\u002F07\u002Fhofvijver-lake-binnenhof-hague.jpg",9071262,{"medium":541,"large":545,"thumbnail":549,"medium_large":553,"1536x1536":558,"2048x2048":559,"full":563},{"file":542,"width":456,"height":455,"filesize":543,"mime_type":458,"source_url":544},"hofvijver-lake-binnenhof-hague-300x200.jpg",32730,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2025\u002F07\u002Fhofvijver-lake-binnenhof-hague-300x200.jpg",{"file":546,"width":463,"height":462,"filesize":547,"mime_type":458,"source_url":548},"hofvijver-lake-binnenhof-hague-1536x1024.jpg",442435,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2025\u002F07\u002Fhofvijver-lake-binnenhof-hague-1536x1024.jpg",{"file":550,"width":468,"height":468,"filesize":551,"mime_type":458,"source_url":552},"hofvijver-lake-binnenhof-hague-150x150.jpg",18539,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2025\u002F07\u002Fhofvijver-lake-binnenhof-hague-150x150.jpg",{"file":554,"width":473,"height":555,"filesize":556,"mime_type":458,"source_url":557},"hofvijver-lake-binnenhof-hague-768x512.jpg",512,135489,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2025\u002F07\u002Fhofvijver-lake-binnenhof-hague-768x512.jpg",{"file":546,"width":463,"height":462,"filesize":547,"mime_type":458,"source_url":548},{"file":560,"width":481,"height":480,"filesize":561,"mime_type":458,"source_url":562},"hofvijver-lake-binnenhof-hague-2048x1365.jpg",729461,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2025\u002F07\u002Fhofvijver-lake-binnenhof-hague-2048x1365.jpg",{"file":564,"width":536,"height":537,"mime_type":458,"source_url":565},"hofvijver-lake-binnenhof-hague.jpg","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2025\u002F07\u002Fhofvijver-lake-binnenhof-hague.jpg",{"aperture":567,"credit":568,"camera":569,"caption":570,"created_timestamp":571,"copyright":572,"focal_length":573,"iso":574,"shutter_speed":575,"title":532,"orientation":488,"keywords":576},"8","Dmitry Rukhlenko","X-T2","View of the Binnenhof House of Parliament and the Hofvijver lake with downtown skyscrapers in background. 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