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De vuistregels richten zich zowel op de inhoud (welke elementen dragen bij aan gebruiksvriendelijkheid?) als op het proces (langs welke stappen kan een verbetering van gebruiksvriendelijkheid worden bereikt?).","Begrijpelijke websites: vuistregels en beleidsaanbevelingen voor het verhogen van de gebruiksvriendelijkheid van overheidswebsites",1399,"2008.073-0914",null,{"self":299,"collection":305,"about":308,"acf:post":311,"wp:attachment":321,"wp:term":324,"curies":328},[300],{"href":301,"targetHints":302},"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-json\u002Fwp\u002Fv2\u002Fprojecten\u002F1398",{"allow":303},[304],"GET",[306],{"href":307},"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-json\u002Fwp\u002Fv2\u002Fprojecten",[309],{"href":310},"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-json\u002Fwp\u002Fv2\u002Ftypes\u002Fprojecten",[312,315,317,319],{"embeddable":313,"href":314},true,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedewerkers\u002F479",{"embeddable":313,"href":316},"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedewerkers\u002F504",{"embeddable":313,"href":318},"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedewerkers\u002F482",{"embeddable":313,"href":320},"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedewerkers\u002F487",[322],{"href":323},"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=1398",[325],{"taxonomy":326,"embeddable":313,"href":327},"domeinen","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-json\u002Fwp\u002Fv2\u002Fdomeinen?post=1398",[329],{"name":330,"href":331,"templated":313},"wp","https:\u002F\u002Fapi.w.org\u002F{rel}","1",{"slug":334,"link":335,"acf":336},"robbin-te-velde","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fmedewerkers\u002Frobbin-te-velde\u002F",{"voornaam":337,"tussenvoegsel":338,"achternaam":339,"functie":340,"e-mailadres":341,"telefoonnummer":342,"vakgebieden":343,"omschrijving":350,"foto_staand":44,"slider":44,"quote":351,"slogan_links":44,"linkedin":352,"twitter":44},"Robbin","te","Velde","Associate","tevelde@dialogic.nl","+31302150591",[344,346,348],{"vakgebied":345},"Wetenschaps- en innovatiebeleid",{"vakgebied":347},"Openbare orde en veiligheid",{"vakgebied":349},"Onderzoeksmethoden en -ontwerp","Ik ben gefascineerd door wetenschapsfilosofie ('Wat is waar? Wat is een feit?') en onderzoek als een ambacht. Ik probeer voortdurend te innoveren in onderzoeksmethoden en -technieken en kan goed cijfermatige informatie duiden en op een toegankelijke manier presenteren (voor een selectie van mijn publicaties, zie \u003Ca href=\"https:\u002F\u002Fwww.researchgate.net\u002Fprofile\u002FRobbin_Velde\u002Fpublications\">mijn pagina @ ReseachGate\u003C\u002Fa>).\r\n\r\nMijn expertise ligt vooral op wetenschaps-, technologie- en innovatiebeleid en openbare orde en veiligheid. Ik heb mijn hele carrière onderzoeken in opdracht verricht (meer dan 200 op dit moment), in vele landen en voor zowel overheden als bedrijven. Ik ben aan de drie Nederlandse technische universiteiten verbonden geweest, een denktank (RAND Corporation), twee eigen bedrijven en twee research consultancies – waarvan de laatste zeventien jaar voor Dialogic.\r\n\r\nIk leef door en voor mijn gezin en hou van poëzie (omdat niet alles in getallen is te vangen).","Ik ben gefascineerd door wetenschapsfilosofie ('Wat is waar? Wat is een feit?') en onderzoek als een ambacht.","http:\u002F\u002Fwww.linkedin.com\u002Fin\u002Frobbintevelde",{"items":354,"total":332},[355],{"id":356,"title":357,"url":359,"parent":10},13577,{"rendered":358},"Werken bij Dialogic","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwerken-bij-dialogic\u002F",{"items":361,"total":426},[362,387,407],{"id":363,"date":364,"date_gmt":365,"slug":366,"type":268,"link":367,"title":368,"featured_media":10,"acf":370},16484,"2026-10-28T15:53:26","2026-10-28T14:53:26","actualisatie-onderzoek-thuiskopievergoedingen","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fprojecten\u002Factualisatie-onderzoek-thuiskopievergoedingen\u002F",{"rendered":369},"Actualisatie onderzoek thuiskopievergoedingen",{"projectnummer":371,"opdrachtgevers":372,"projectleden":375,"loopt":35,"sleutelwoorden":380,"omschrijving":381,"rapporttitel":382,"bestand":383,"publicatienummer":384,"extra_downloads":297,"slider":385,"slider_fallback":44,"prominentie":386,"interviews":44,"slogan":44,"onder_slogan":44,"slogan_titel":44,"slogan_links":44},"2026.034",[373],{"opdrachtgever":374},"Stichting Onderhandelingen Thuiskopie",[376,377,378,379],548,14875,544,530,"thuiskopie heffing vergoeding auteursrecht","Dialogic heeft in opdracht van de \u003Ca href=\"https:\u002F\u002Fwww.onderhandelingthuiskopie.nl\u002F\">Stichting Onderhandelingen Thuiskopie (SONT)\u003C\u002Fa> een beknopte actualisatie uitgevoerd van een eerder door ons uitgevoerd onderzoek naar de omvang van de schade door thuiskopieën.\r\n\r\nConsumenten mogen voor eigen oefening, studie en gebruik een kopie maken van auteursrechtelijk en nabuurrechtelijk beschermd werk (uit een legale bron). Dit wordt een thuiskopie genoemd, en is opgenomen in de Auteurswet en de Wet naburige rechten. Auteursrechthebbenden en rechthebbenden van de naburige rechten worden hiervoor gecompenseerd via een indirecte vergoeding: de \u003Cem>thuiskopievergoeding\u003C\u002Fem>. Het gaat om auteurs- en naburig rechthebbenden van alle soorten audio, audiovisuele werken, geschriften en beeldwerken. De vergoedingen wordt betaald bij de aanschaf van mediadragers, en door \u003Ca href=\"https:\u002F\u002Fwww.thuiskopie.nl\u002F\">Stichting de Thuiskopie\u003C\u002Fa> geïnd en verdeeld. De hoogte van de vergoedingen worden vastgesteld door de \u003Ca href=\"https:\u002F\u002Fwww.onderhandelingthuiskopie.nl\u002F\">Stichting Onderhandelingen Thuiskopie (SONT)\u003C\u002Fa>.\r\n\r\nDe hoogte van de vergoeding voor thuiskopiëren moet ‘billijk’ zijn en verband houden met de geleden schade door rechthebbenden als gevolg van het kopiëren voor privégebruik. In opdracht van de SONT heeft Dialogic \u003Ca href=\"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fprojecten\u002Fherijking-tarieven-thuiskopie-onderzoek-naar-de-schade-per-consumptie\u002F\">in 2023 een onderzoek uitgevoerd naar deze geleden schade\u003C\u002Fa>, ten behoeve van een herijking van de tarieven.\r\n\r\n\u003Ca href=\"https:\u002F\u002Fwww.onderhandelingthuiskopie.nl\u002FOnderzoek\">Bezoek de website van SONT voor nadere informatie over de thuiskopieheffing en onze onderzoeken\u003C\u002Fa>.\r\n\r\n ","Actualisatie onderzoek tarieven SONT",16485,"2026.034-11037",15506,"p0",{"id":388,"date":389,"date_gmt":390,"slug":391,"type":268,"link":392,"title":393,"featured_media":10,"acf":395},16173,"2026-05-27T09:21:07","2026-05-27T07:21:07","ai-voor-dienstverlening-aan-ondernemers","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fprojecten\u002Fai-voor-dienstverlening-aan-ondernemers\u002F",{"rendered":394},"AI voor dienstverlening aan ondernemers",{"projectnummer":396,"opdrachtgevers":397,"projectleden":400,"loopt":35,"sleutelwoorden":404,"omschrijving":405,"rapporttitel":44,"bestand":44,"publicatienummer":44,"extra_downloads":297,"slider":406,"slider_fallback":44,"prominentie":386,"interviews":44,"slogan":44,"onder_slogan":44,"slogan_titel":44,"slogan_links":44},"2025.093",[398],{"opdrachtgever":399},"Ministerie van Economische Zaken",[401,402,403],526,14958,9701,"ai ondernemers overheid","\u003Cp style=\"font-weight: 400;\">\u003Cspan data-ogsc=\"rgb(77, 77, 77)\">In de \u003Ca href=\"https:\u002F\u002Fwww.rijksoverheid.nl\u002Fdocumenten\u002Frapporten\u002F2023\u002F11\u002F16\u002Factieagenda-mkb-dienstverlening-2024-2026\" data-ogsc=\"\" data-outlook-id=\"6da02c03-2c97-4fe4-80db-753fb444b5fe\">Actieagenda mkb-dienstverlening\u003C\u002Fa> (2024-2026) van het Ministerie van Economische Zaken (EZ) wordt benadrukt dat het aanbod van publieke dienstverleners onvoldoende aansluit op de vraag van ondernemers, wat hen hindert bij het vinden van passende ondersteuning. Ook blijkt de doorverwijzing tussen publieke dienstverleners (van eerste naar tweede lijn) problematisch te zijn. De Actieagenda streeft er daarom naar om met behulp van AI de verbinding tussen overheid en ondernemer te verbeteren. Dat kan leiden tot betere vindbaarheid en transparantie van regelingen en initiatieven, waardoor ondernemers effectiever geholpen worden, en de \"één overheid\"-beleving wordt versterkt.\u003C\u002Fspan>\u003C\u002Fp>\r\n\u003Cp style=\"font-weight: 400;\">\u003Cspan data-ogsc=\"rgb(77, 77, 77)\">Dialogic is samen met de ministeries van EZK en BZK, en de twaalf provincies \u003Cstrong>een AI-pilot\u003C\u002Fstrong> gestart om de vraag van ondernemers beter te koppelen aan het publieke aanbod aan ondernemersdienstverlening. In de pilot wordt ook samengewerkt met RVO, KVK en andere dienstverleners. Binnen het project wordt gewerkt aan een gelaagde en modulaire AI-infrastructuur die binnen de Generieke Digitale Infrastructuur (GDI) van de overheid past. Dialogic treedt op als project- en procesleider binnen dit samenwerkingsproject.\u003C\u002Fspan>\u003C\u002Fp>",15844,{"id":408,"date":409,"date_gmt":410,"slug":411,"type":268,"link":412,"title":413,"featured_media":10,"acf":415},15782,"2026-04-01T10:56:51","2026-04-01T08:56:51","kunstmatige-intelligentie-binnen-de-gemeente-katwijk","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fprojecten\u002Fkunstmatige-intelligentie-binnen-de-gemeente-katwijk\u002F",{"rendered":414},"Kunstmatige Intelligentie binnen de gemeente Katwijk",{"projectnummer":416,"opdrachtgevers":417,"projectleden":420,"loopt":35,"sleutelwoorden":421,"omschrijving":422,"rapporttitel":44,"bestand":44,"publicatienummer":44,"extra_downloads":297,"slider":423,"slider_fallback":44,"prominentie":386,"interviews":424,"slogan":44,"onder_slogan":44,"slogan_titel":44,"slogan_links":44},"2026.023",[418],{"opdrachtgever":419},"Rekenkamer Katwijk",[401,402],"kunstmatige intelligentie ai katwijk rekenkamer","In opdracht van de \u003Ca href=\"https:\u002F\u002Fextra.katwijk.nl\u002Frekenkamer\">Rekenkamer Katwijk\u003C\u002Fa> voert Dialogic een onderzoek uit naar de toepassing van Kunstmatige Intelligentie en algoritmen en (generatieve) AI binnen de gemeente Katwijk, en hoe de voorbereiding op een verantwoorde inzet daarvan organisatorisch en bestuurlijk is ingericht.\r\n\r\nDe inzet van algoritmen en (generatieve) AI binnen gemeenten ontwikkelt zich snel en raakt publieke waarden zoals transparantie, privacy, non-discriminatie en menselijke maat. Het groeiende gebruik van algoritmen brengt mogelijkheden en risico’s met zich mee. De gemeente Katwijk zet eerste stappen.\r\n\r\nIn het kader van dit onderzoek staan drie hoofdonderwerpen centraal:\r\n\u003Col>\r\n \t\u003Cli>Waar en waarvoor worden door of namens de gemeente (via leveranciers) algoritmen en AI-toepassingen ingezet (in gebruik, pilot of verkenning)?\u003C\u002Fli>\r\n \t\u003Cli>Hoe zijn verantwoordelijkheden, besluitvorming en ethische waarborgen rondom inzet, pilots en opschaling georganiseerd?\u003C\u002Fli>\r\n \t\u003Cli>Hoe bereidt de gemeente Katwijk zich beleidsmatig voor op (toekomstige) AI-toepassingen met mogelijke impact op inwoners, en hoe sluit dit aan bij wet-geving en landelijke kaders?\u003C\u002Fli>\r\n\u003C\u002Fol>\r\nDialogic zal in dit onderzoek gebruik maken van deskstudie, een schriftelijke uitvraag onder de gemeente en interviews met teams binnen de gemeente.",15783,[425],16425,"118",{"items":428,"total":332},[429],{"id":288,"slug":334,"link":335,"title":430,"featured_media":432,"acf":433},{"rendered":431},"Robbin te Velde",15369,{"voornaam":337,"tussenvoegsel":338,"achternaam":339,"functie":340,"e-mailadres":341,"telefoonnummer":342,"vakgebieden":434,"omschrijving":350,"foto_staand":44,"slider":44,"quote":351,"slogan_links":44,"linkedin":352,"twitter":44},[435,436,437],{"vakgebied":345},{"vakgebied":347},{"vakgebied":349},{"title":439,"caption":441,"alt_text":44,"media_details":442,"source_url":481},{"rendered":440},"pexels-steve-13167328",{"rendered":44},{"width":443,"height":444,"file":445,"filesize":446,"sizes":447,"image_meta":482,"original_image":485},2560,1440,"2026\u002F07\u002Fpexels-steve-13167328-scaled.jpg",108938,{"medium":448,"large":455,"thumbnail":461,"medium_large":466,"1536x1536":472,"2048x2048":473,"full":479},{"file":449,"width":450,"height":451,"filesize":452,"mime_type":453,"source_url":454},"pexels-steve-13167328-300x169.jpg",300,169,6789,"image\u002Fjpeg","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F07\u002Fpexels-steve-13167328-300x169.jpg",{"file":456,"width":457,"height":458,"filesize":459,"mime_type":453,"source_url":460},"pexels-steve-13167328-1536x864.jpg",1536,864,51263,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F07\u002Fpexels-steve-13167328-1536x864.jpg",{"file":462,"width":463,"height":463,"filesize":464,"mime_type":453,"source_url":465},"pexels-steve-13167328-150x150.jpg",150,3778,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F07\u002Fpexels-steve-13167328-150x150.jpg",{"file":467,"width":468,"height":469,"filesize":470,"mime_type":453,"source_url":471},"pexels-steve-13167328-768x432.jpg",768,432,20919,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F07\u002Fpexels-steve-13167328-768x432.jpg",{"file":456,"width":457,"height":458,"filesize":459,"mime_type":453,"source_url":460},{"file":474,"width":475,"height":476,"filesize":477,"mime_type":453,"source_url":478},"pexels-steve-13167328-2048x1152.jpg",2048,1152,76412,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F07\u002Fpexels-steve-13167328-2048x1152.jpg",{"file":480,"width":443,"height":444,"mime_type":453,"source_url":481},"pexels-steve-13167328-scaled.jpg","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F07\u002Fpexels-steve-13167328-scaled.jpg",{"aperture":483,"credit":44,"camera":44,"caption":44,"created_timestamp":483,"copyright":44,"focal_length":483,"iso":483,"shutter_speed":483,"title":44,"orientation":332,"keywords":484,"alt":44},"0",[],"pexels-steve-13167328.jpg",{"slug":334,"link":335,"title":487,"featured_media":432,"acf":488},{"rendered":431},{"voornaam":337,"tussenvoegsel":338,"achternaam":339,"functie":340,"e-mailadres":341,"telefoonnummer":342,"vakgebieden":489,"omschrijving":350,"foto_staand":44,"slider":44,"quote":351,"slogan_links":44,"linkedin":352,"twitter":44},[490,491,492],{"vakgebied":345},{"vakgebied":347},{"vakgebied":349},{"title":494,"caption":496,"alt_text":44,"media_details":498,"source_url":531},{"rendered":495},"Hofvijver lake and Binnenhof , The Hague",{"rendered":497},"\u003Cp>View of the Binnenhof House of Parliament and the Hofvijver lake with downtown skyscrapers in background. 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