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Ook blijkt de doorverwijzing tussen publieke dienstverleners (van eerste naar tweede lijn) problematisch te zijn. De Actieagenda streeft er daarom naar om met behulp van AI de verbinding tussen overheid en ondernemer te verbeteren. Dat kan leiden tot betere vindbaarheid en transparantie van regelingen en initiatieven, waardoor ondernemers effectiever geholpen worden, en de \"één overheid\"-beleving wordt versterkt.\r\n\r\nDialogic treedt op als project- en procesleider binnen een samenwerkingsproject tussen EZ, twaalf provincies, en een (te selecteren) technisch bedrijf. Het doel van het project is het ontwikkelen en uitvoeren van één à twee regionale pilots rondom een AI-bouwsteen. Het technische bedrijf is verantwoordelijk voor het opstellen van een integraal projectplan, het coördineren van de samenwerking tussen de verschillende stakeholders en het bewaken van de voortgang van het gehele proces. 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onderzoeker en adviseur bij Dialogic help ik beleidsmakers om deze complexe wereld begrijpelijk te houden. Mijn werk draait om het monitoren, evalueren en ontwikkelen van beleid, vooral op het gebied van innovatie, digitalisering en menselijk kapitaal. Een groot deel van mijn focus ligt op de digitaliseringstransitie en de rol van kunstmatige intelligentie (AI) in dit proces. De steeds verdergaande digitalisering verandert ook de manier waarop we onze maatschappij en economie vormgeven. Dat vraagt ook om aanpassingsvermogen van mensen: we zullen nieuwe kennis en vaardigheden moeten opdoen en op een andere manier leren werken.\r\n\r\nNaast onderzoek op dit gebied draag ik zelf ook bij aan het ontwikkelen van AI-toepassingen en ben ik actief als docent AI voor verschillende organisaties in het publieke en private domein.\r\n\r\nMijn opleidingsachtergrond ligt op het gebied van innovatiewetenschappen aan de Technische Universiteit Eindhoven. In mijn jonge jaren heb ik me al in de digitale wereld gestort; in 2004 en 2005 ben ik tweevou­dig wereld­kam­pi­oen profes­si­o­nal gaming geweest.",15365,"Digitale technologie slim en verantwoord laten werken voor mensen",{"items":327,"total":91},[328],{"id":329,"title":330,"url":332,"parent":10},13577,{"rendered":331},"Werken bij Dialogic","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwerken-bij-dialogic\u002F",{"title":334,"caption":336,"alt_text":36,"media_details":337,"source_url":376},{"rendered":335},"pexels-clickerhappy-3582",{"rendered":36},{"width":338,"height":339,"file":340,"filesize":341,"sizes":342,"image_meta":377,"original_image":380},2560,1707,"2026\u002F05\u002Fpexels-clickerhappy-3582-scaled.jpg",306275,{"medium":343,"large":350,"thumbnail":356,"medium_large":361,"1536x1536":367,"2048x2048":368,"full":374},{"file":344,"width":345,"height":346,"filesize":347,"mime_type":348,"source_url":349},"pexels-clickerhappy-3582-300x200.jpg",300,200,19493,"image\u002Fjpeg","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-clickerhappy-3582-300x200.jpg",{"file":351,"width":352,"height":353,"filesize":354,"mime_type":348,"source_url":355},"pexels-clickerhappy-3582-1536x1024.jpg",1536,1024,153825,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-clickerhappy-3582-1536x1024.jpg",{"file":357,"width":358,"height":358,"filesize":359,"mime_type":348,"source_url":360},"pexels-clickerhappy-3582-150x150.jpg",150,10608,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-clickerhappy-3582-150x150.jpg",{"file":362,"width":363,"height":364,"filesize":365,"mime_type":348,"source_url":366},"pexels-clickerhappy-3582-768x512.jpg",768,512,62345,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-clickerhappy-3582-768x512.jpg",{"file":351,"width":352,"height":353,"filesize":354,"mime_type":348,"source_url":355},{"file":369,"width":370,"height":371,"filesize":372,"mime_type":348,"source_url":373},"pexels-clickerhappy-3582-2048x1365.jpg",2048,1365,225978,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-clickerhappy-3582-2048x1365.jpg",{"file":375,"width":338,"height":339,"mime_type":348,"source_url":376},"pexels-clickerhappy-3582-scaled.jpg","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-clickerhappy-3582-scaled.jpg",{"aperture":378,"credit":36,"camera":36,"caption":36,"created_timestamp":378,"copyright":36,"focal_length":378,"iso":378,"shutter_speed":378,"title":36,"orientation":378,"keywords":379},"0",[],"pexels-clickerhappy-3582.jpg",{"items":382,"total":438},[383,400,420],{"id":384,"date":385,"date_gmt":386,"slug":387,"type":32,"link":388,"title":389,"featured_media":10,"acf":391},15782,"2026-04-01T10:56:51","2026-04-01T08:56:51","kunstmatige-intelligentie-binnen-de-gemeente-katwijk","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fprojecten\u002Fkunstmatige-intelligentie-binnen-de-gemeente-katwijk\u002F",{"rendered":390},"Kunstmatige Intelligentie binnen de gemeente Katwijk",{"projectnummer":392,"opdrachtgevers":393,"projectleden":396,"loopt":54,"sleutelwoorden":397,"omschrijving":398,"rapporttitel":36,"bestand":36,"publicatienummer":36,"extra_downloads":57,"slider":399,"prominentie":59,"interviews":36,"slogan":36,"onder_slogan":36,"slogan_titel":36,"slogan_links":36},"2026.023",[394],{"opdrachtgever":395},"Rekenkamer Katwijk",[51,52],"kunstmatige intelligentie ai katwijk rekenkamer","In opdracht van de \u003Ca href=\"https:\u002F\u002Fextra.katwijk.nl\u002Frekenkamer\">Rekenkamer Katwijk\u003C\u002Fa> voert Dialogic een onderzoek uit naar de toepassing van Kunstmatige Intelligentie en algoritmen en (generatieve) AI binnen de gemeente Katwijk, en hoe de voorbereiding op een verantwoorde inzet daarvan organisatorisch en bestuurlijk is ingericht.\r\n\r\nDe inzet van algoritmen en (generatieve) AI binnen gemeenten ontwikkelt zich snel en raakt publieke waarden zoals transparantie, privacy, non-discriminatie en menselijke maat. Het groeiende gebruik van algoritmen brengt mogelijkheden en risico’s met zich mee. De gemeente Katwijk zet eerste stappen.\r\n\r\nIn het kader van dit onderzoek staan drie hoofdonderwerpen centraal:\r\n\u003Col>\r\n \t\u003Cli>Waar en waarvoor worden door of namens de gemeente (via leveranciers) algoritmen en AI-toepassingen ingezet (in gebruik, pilot of verkenning)?\u003C\u002Fli>\r\n \t\u003Cli>Hoe zijn verantwoordelijkheden, besluitvorming en ethische waarborgen rondom inzet, pilots en opschaling georganiseerd?\u003C\u002Fli>\r\n \t\u003Cli>Hoe bereidt de gemeente Katwijk zich beleidsmatig voor op (toekomstige) AI-toepassingen met mogelijke impact op inwoners, en hoe sluit dit aan bij wet-geving en landelijke kaders?\u003C\u002Fli>\r\n\u003C\u002Fol>\r\nDialogic zal in dit onderzoek gebruik maken van deskstudie, een schriftelijke uitvraag onder de gemeente en interviews met teams binnen de gemeente.",15783,{"id":401,"date":402,"date_gmt":403,"slug":404,"type":32,"link":405,"title":406,"featured_media":10,"acf":408},15740,"2026-02-20T14:59:28","2026-02-20T13:59:28","impact-assessment-mensenrechten-en-algoritmes-iama","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fprojecten\u002Fimpact-assessment-mensenrechten-en-algoritmes-iama\u002F",{"rendered":407},"Impact Assessment Mensenrechten en Algoritmes (IAMA)",{"projectnummer":409,"opdrachtgevers":410,"projectleden":413,"loopt":100,"sleutelwoorden":415,"omschrijving":416,"rapporttitel":417,"bestand":418,"publicatienummer":36,"extra_downloads":57,"slider":419,"prominentie":59,"interviews":36,"slogan":36,"onder_slogan":36,"slogan_titel":36,"slogan_links":36},"2025.137",[411],{"opdrachtgever":412},"Ministerie van  Binnenlandse Zaken en Koninkrijksrelaties",[51,414],11325,"iama mensenrechten algoritmes impact assessment","Het Impact Assessment Mensenrechten en Algoritmes (‘IAMA’) is een instrument voor discussie en besluitvorming rondom de inzet van kunstmatige intelligentie (AI) en andere algoritmes. Het IAMA is gericht op het inschatten van de impact van het algoritme op grondrechten en biedt daarnaast ruimte voor het aan bod laten komen van andere relevante aandachtspunten rondom de inzet van het algoritme, in een vroegtijdig stadium en op een gestructureerde manier. Daardoor wordt tegengegaan dat al te snel een algoritme wordt ingezet terwijl de consequenties daarvan niet goed zijn bekeken, met de daarbij behorende risico’s, zoals die van onzorgvuldigheid, ineffectiviteit of inbreuk op grondrechten.\r\n\r\nIn opdracht van het Ministerie van Binnenlandse Zaken en Koninkrijksrelaties (BZK) ontwikkelde de Universiteit Utrecht samen met Dialogic een nieuwe versie van het IAMA. Het nieuwe IAMA is nu onder andere duidelijk gelinkt met de Europese AI-verordening, en kan worden gebruikt om invulling te geven aan die verplichtingen die die verordering stelt ten aanzien van grondrechten (de zogenoemde 'FRIA-verplichting').","Impact Assessment Mensenrechten en Algoritmes (IAMA) versie 2",15741,15742,{"id":421,"date":422,"date_gmt":423,"slug":424,"type":32,"link":425,"title":426,"featured_media":10,"acf":428},15653,"2026-01-15T16:11:42","2026-01-15T15:11:42","automatisch-extraheren-van-weigeringsgronden-uit-woo-besluiten","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fprojecten\u002Fautomatisch-extraheren-van-weigeringsgronden-uit-woo-besluiten\u002F",{"rendered":427},"Automatisch extraheren van weigeringsgronden uit Woo-besluiten",{"projectnummer":429,"opdrachtgevers":430,"projectleden":433,"loopt":54,"sleutelwoorden":435,"omschrijving":436,"rapporttitel":36,"bestand":36,"publicatienummer":36,"extra_downloads":57,"slider":437,"prominentie":59,"interviews":36,"slogan":36,"onder_slogan":36,"slogan_titel":36,"slogan_links":36},"2025.125",[431],{"opdrachtgever":432},"Maatschappelijke Coalitie Over Informatie Gesproken",[414,434],5036,"AI Woo ","Dialogic onderzoekt samen met de Universiteit Leiden, de Universiteit van Amsterdam en de Universiteit Utrecht hoe en hoe vaak de verschillende uitzonderingsgronden uit de \u003Cstrong>Wet open overheid (Woo)\u003C\u002Fstrong> worden gebruikt om documenten of onderdelen daarvan niet openbaar te maken. Met dit onderzoek willen we inzicht geven in patronen en verschillen in toepassing en interpretatie, zodat het gesprek over transparantie en zorgvuldige belangenafweging beter kan worden gevoerd op basis van feiten.\r\n\r\nDit onderzoek is deel van een Actiepunt van het \u003Cstrong>Actieplan Open Overheid\u003C\u002Fstrong>. In het kader van het Open Government Partnership (OGP) – een wereldwijde beweging met meer dan 75 aangesloten landen sinds 2011 – stelt Nederland eens per twee jaar een actieplan op. Het doel is dat overheidsorganisaties, maatschappelijke organisaties en burgers samenwerken aan een opener overheid: een effectievere overheid die burgers en maatschappelijke organisaties beter in positie brengt om gezamenlijk maatschappelijke vraagstukken aan te pakken. In het actieplan staan de ambities van het kabinet en andere actiehouders beschreven.\r\n\r\nWe brengen het gebruik van uitzonderingsgronden zowel kwantitatief als kwalitatief in kaart. Hierin komt vanuit Dialogic o.a. de toepassing van AI  als expertise naar voren. We ontwikkelen een methode waarmee we Woo-besluiten kunnen opknippen om de specifieke toelichtingen van uitzonderingsgronden uit de besluiten uit te lichten. Dit staat ons toe heel gericht deze toelichtingen te analyseren. Ze worden vervolgens ook door een expert van de Universiteit Leiden kwalitatief geanalyseerd.",15655,"86",{"items":440,"total":21},[441,450,465],{"id":51,"slug":308,"link":309,"title":442,"featured_media":444,"acf":445},{"rendered":443},"Arthur Vankan",15364,{"voornaam":311,"tussenvoegsel":36,"achternaam":312,"functie":313,"e-mailadres":314,"telefoonnummer":315,"vakgebieden":446,"omschrijving":323,"foto_staand":324,"slider":36,"quote":325,"slogan_links":36,"linkedin":36,"twitter":36},[447,448,449],{"vakgebied":318},{"vakgebied":320},{"vakgebied":322},{"id":52,"slug":451,"link":452,"title":453,"featured_media":455,"acf":456},"laura-smulders","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fmedewerkers\u002Flaura-smulders\u002F",{"rendered":454},"Laura Smulders",15046,{"voornaam":457,"tussenvoegsel":458,"achternaam":459,"functie":460,"e-mailadres":461,"telefoonnummer":462,"vakgebieden":57,"omschrijving":463,"foto_staand":36,"slider":36,"quote":36,"slogan_links":36,"linkedin":464,"twitter":36},"Laura","van","Smulders","Junior onderzoeker \u002F adviseur","smulders@dialogic.nl","030-2150580","Sinds november 2024 ben ik werkzaam bij Dialogic als junior onderzoeker en adviseur. In 2024 heb ik de master Human Technology Interaction afgerond aan de Technische Universiteit Eindhoven. Tijdens mijn studie groeide mijn interesse in de manier waarop mens en technologie met elkaar in verbinding staan en elkaar kunnen begrijpen, en hoe we technologie kunnen inzetten om maatschappelijke vraagstukken op te lossen.\r\n\r\nBinnen mijn brede achtergrond in psychologie en technologie heb ik gewerkt met verschillende kwantitatieve en kwalitatieve onderzoeksmethodes. Op het gebied van UX design heb ik me gericht op gebruikersonderzoek, met een focus op de interactie van gebruikers met verschillende systemen en technologieën. In mijn master thesis heb ik onderzoek gedaan naar de validiteit van hartslag als indicator voor het gevoel van veiligheid op straat.\r\n\r\nIn mijn vrije tijd vind ik het leuk om te hockeyen, mezelf uit te dagen door af en toe mee te doen aan hardloopwedstrijden en verschillende sportwedstrijden te volgen. Daarnaast kan ik genieten van een speciaalbiertje en spelletjes met vrienden.","https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Flaura-smulders-90383826b\u002F",{"id":53,"slug":466,"link":467,"title":468,"featured_media":470,"acf":471},"pim-verhagen","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fmedewerkers\u002Fpim-verhagen\u002F",{"rendered":469},"Pim Verhagen",14219,{"voornaam":472,"tussenvoegsel":36,"achternaam":473,"functie":474,"e-mailadres":475,"telefoonnummer":462,"vakgebieden":476,"omschrijving":480,"foto_staand":481,"slider":36,"quote":36,"slogan_links":36,"linkedin":482,"twitter":36},"Pim","Verhagen","Senior onderzoeker \u002F adviseur","verhagen@dialogic.nl",[477,478,479],{"vakgebied":161},{"vakgebied":318},{"vakgebied":322},"Sinds oktober 2020 ben ik werkzaam bij Dialogic als onderzoeker en adviseur. Ik ben actief in verschillende domeinen, maar houd me voornamelijk bezig met (beleids)evaluaties en strategisch advies op het gebied van innovatie, digitalisering en onderwijs en arbeidsmarkt. Mijn brede kennisbasis, adaptatievermogen en kritische blik helpen mij om complexe vraagstukken zorgvuldig te analyseren en te vertalen naar begrijpelijke tekst. Naast kwalitatieve onderzoeksmethoden, zoals interviews en enquêtes, maak ik graag gebruik van kwantitatieve tools en methoden als onderdeel van mijn onderzoek.\r\n\r\nVoor mijn tijd bij Dialogic heb ik de bachelor Natuurwetenschap en Innovatiemanagement (specialisatie Life Science) en de master Innovation Sciences aan de Universiteit Utrecht afgerond. Hierna heb ik mijn kennisbasis verder verbreed via de master Applied Cognitive Psychology, waarbij ik leerde om kennis over cognitie en gedrag toe te passen om alledaagse problemen op te lossen. Ik heb deze master cum laude afgerond met een stage bij TNO, waar ik onderzoek deed naar de rol van embodiment in het besturen van robots op afstand.\r\n\r\nMijn vrije tijd besteed ik voornamelijk aan sporten, het ondernemen van leuke uitjes met vrienden en familie en het produceren van muziek.",14218,"https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fpim-verhagen\u002F",{"title":484,"caption":486,"alt_text":36,"media_details":487,"source_url":515},{"rendered":485},"Doolhof",{"rendered":36},{"width":339,"height":338,"file":488,"filesize":489,"sizes":490,"image_meta":516,"original_image":518},"2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-scaled.jpg",936962,{"medium":491,"large":495,"thumbnail":499,"medium_large":503,"1536x1536":508,"2048x2048":509,"full":513},{"file":492,"width":346,"height":345,"filesize":493,"mime_type":348,"source_url":494},"pexels-huseyin-fatih-ozden-83497050-12040985-200x300.jpg",17188,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-200x300.jpg",{"file":496,"width":353,"height":352,"filesize":497,"mime_type":348,"source_url":498},"pexels-huseyin-fatih-ozden-83497050-12040985-1024x1536.jpg",379583,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-1024x1536.jpg",{"file":500,"width":358,"height":358,"filesize":501,"mime_type":348,"source_url":502},"pexels-huseyin-fatih-ozden-83497050-12040985-150x150.jpg",8589,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-150x150.jpg",{"file":504,"width":363,"height":505,"filesize":506,"mime_type":348,"source_url":507},"pexels-huseyin-fatih-ozden-83497050-12040985-768x1152.jpg",1152,221341,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-768x1152.jpg",{"file":496,"width":353,"height":352,"filesize":497,"mime_type":348,"source_url":498},{"file":510,"width":371,"height":370,"filesize":511,"mime_type":348,"source_url":512},"pexels-huseyin-fatih-ozden-83497050-12040985-1365x2048.jpg",638333,"https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-1365x2048.jpg",{"file":514,"width":339,"height":338,"mime_type":348,"source_url":515},"pexels-huseyin-fatih-ozden-83497050-12040985-scaled.jpg","https:\u002F\u002Fcontent.dialogiconderzoek.nl\u002Fwp-content\u002Fuploads\u002F2026\u002F05\u002Fpexels-huseyin-fatih-ozden-83497050-12040985-scaled.jpg",{"aperture":378,"credit":36,"camera":36,"caption":36,"created_timestamp":378,"copyright":36,"focal_length":378,"iso":378,"shutter_speed":378,"title":36,"orientation":378,"keywords":517},[],"pexels-huseyin-fatih-ozden-83497050-12040985.jpg",{"title":520,"caption":522,"alt_text":36,"media_details":523,"source_url":550},{"rendered":521},"Man 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