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On behalf of the Ministry of Health, Welfare and Sport (VWS), Dialogic conducted an evaluation on the use of the dashboard 'Insight into Healthcare Providers'. This dashboard is used by partners of the Taskforce Integrity Healthcare Fraud (TIZ).
The 'Insight into Healthcare Providers' dashboard was developed by the Ministry of Health, Welfare and Sport (VWS) and carried out by the Dutch Healthcare Authority (NZa), in collaboration with the Healthcare and Youth Inspectorate (IGJ) and the Information Node Healthcare Fraud (IKZ). The purpose of this dashboard is to provide a cross-domain overview of healthcare providers within the Health Insurance Act (Zvw), Long-term Care Act (Wlz), Youth Act, and Social Support Act (Wmo) based on (public) data. The instrument takes the form of a dashboard and is intended to systematically provide insight into healthcare providers across these four healthcare domains. It serves as a tool for contracting (procurement) healthcare services and monitoring healthcare providers.
The aim of the evaluation was to assess the extent to which the dashboard developed by the NZa contributes to the information position of the relevant TIZ partners for the purpose of healthcare supervision, procurement, and collaboration. Various research methods were used for the investigation: exploratory interviews, document analysis, data analysis of user statistics, user interviews, and a survey among users.
The evaluation found that users have a positive opinion of the dashboard. It meets the requirements of the steering group and is considered a valuable addition to other supervision tools for healthcare fraud detection.
