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"What is open service innovation? What open service innovation practices exist in the region? What options do the players in the region have to respond to open service innovation?"
These and other questions were addressed in the presentation by Pim den Hertog entitled "Open Service Innovation in Greater Amsterdam". The presentation was given at the theme meeting Service Innovation, new forms of partnerships of the Financial & Business Services cluster of the Amsterdam Economic Board. In the presentation, Pim summarized some key messages from the research project United We Stand. Open Service Innovation in the Northern Wing. This project was carried out by a consortium consisting of Amsterdam Centre for Service Innovation, Dialogic, and Utrecht University. Pim was the project leader of this project, which was completed by the end of 2012 (see www.diensteninnovatiedashboard.nl).
Those who could not attend the theme meeting but would like to learn more about (management of) service innovation can download the presentation given by Pim den Hertog here. Of course, for any other questions regarding service innovation management, you can also email him.
Utrecht, March 2013