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On 26th June, a seminar on Growth and Open Service Innovation – The Large Scale Demonstrator Approach took place at De Industrieele Groote Club. The seminar was organised to mark the completion of the United We Stand project, which focused on open service innovation practices in the Northern Wing region, commissioned by the Ministry of Economic Affairs and Climate Policy, the province of North Holland, the province of Utrecht, the municipality of Utrecht, and the municipality of Amsterdam. The project aimed to increase and disseminate knowledge in the field of (management of) open service innovation, provide companies with insights on how to successfully implement open service innovation processes, and collaborate with policymakers to design actions to position the Northern Wing as a hub for open service innovation on an international scale. One of the potential policy actions identified are Large Scale Demonstrators, large-scale experiments in complex goods-service systems at the intersection of the public and private domains such as healthcare or sustainable cities. Large Scale Demonstrators, highlighted in the influential report by the Expert Panel on Service Innovation in the EU in 2011, are currently viewed within the EU as one of the most practical ways to shape service innovation. Following an introduction by Pim den Hertog outlining key findings of the UWS project, Allan Mayo, chairman of the aforementioned Expert Panel, delivered an enthusiastic and practical discourse on the use of Large Scale Demonstrators. Martijn Kriens discussed two Amsterdam Demonstrators (Health Lab and Amsterdam Smart City) in his presentation. During a concluding discussion, possibilities were explored for engaging practically with Large Scale Demonstrators in the Northern Wing (further).
The United We Stand project – which involves participation from Amsterdam Centre for Service Innovation (VU and UvA), University of Utrecht, and Dialogic – is currently being finalised. The project results will soon be available on the project website www.opendiensteninnovatie.nl.
